Choosing a Home Concierge Service in Kelowna

Choosing a trustworthy concierge service for your Kelowna luxury real estate will help protect your investment when you’re away.

If you own a second home in the Okanagan, you want to make sure it’s cared for in your absence, particularly if you’re going to be away for weeks or months at a time. One option our Kelowna luxury real estate experts recommend is to use a home concierge service.

By choosing an experienced, reputable firm to routinely look in on your property, you’ll have peace of mind knowing your investment is protected. Some of the main benefits of a concierge service for high-end homes include:

  • Ensuring house insurance requirements are met (i.e. regular inspections)
  • Noticing damage or necessary repairs before they become a problem
  • Preparing the house just the way you like it before you arrive
  • Reducing the chances of home invasion

For more tips on the latter point, read our post: Safeguarding Your Luxury Real Estate While You’re on Vacation.

Finding a Reputable Company

When looking for a concierge company, it’s a good idea to do your homework. Buying Kelowna luxury real estate is a major investment, and the last thing you want to do is entrust it to a company that’s inexperienced, or worse yet, untrustworthy.

You could start the process by searching online to see what’s available in your area. If you happen to know someone else who uses a concierge specialist in the Okanagan, you could get their feedback. Otherwise, most Kelowna realtors can recommend companies you can rely on.

The company you decide on should be able to provide:

  • Verifiable references
  • Proof of liability coverage
  • List of services
  • Fee structure
  • In-depth record keeping (for insurance purposes)
  • List of subcontractors

A Proactive Approach

Aside from the mandatory inspections to satisfy insurance requirements, a professional concierge service should act as a second set of eyes. Rather than walking through rooms so they can check the box on the service schedule, they should actively be looking for any potential issues. 

If they discover a problem, they should have a decisive course of action that involves: 

  • Notifying
    • homeowner (you)
    • insurance company (if necessary)
    • restoration company (again, if necessary)
  • Arranging for repair or maintenance (plumber, landscaper etc.)

Range of Services

Concierge specialists offer more than just insurance inspections these days. They’ve come to understand that people who own luxury real estate have a range of needs to keep their homes properly maintained. To avoid having to deal with multiple outfits, why not find one that offers everything? Some other maintenance options you might want to look for include:

  • Snow removal
  • Landscaping/yard work
  • House cleaning
  • Organization

Other services they offer are stocking fridges for arrival, Pick up and delivery of car at airport, Arranging chef services and shutting home down for the winter. 

Those who own Kelowna luxury real estate also find the option of arrival/departure services very handy. This personalized provision can include everything from stocking the fridge with your favourite wine and cheese pairing and arranging chef services to making sure your car is cleaned, waxed and topped up with fuel or picking you up from the airport. They’ll even get your home ready for the winter.

Are you looking to invest in a high-end property on the Kelowna luxury real estate market? Quincy Vrecko & Associates helps you discover a stunning property that suits your lifestyle. Call us to begin your search.